Start an order from a plan
Select “Choose this plan” on a plan card to go to the user panel. If you’re not signed in, complete the account steps first. No email address is required; create an account with a username and password. On the plan page, check the plan name, data allowance, billing type and amount due. Make sure you’ve selected a monthly plan or a data pack, then follow the panel instructions.
Return to the panel to confirm payment status
For Alipay or WeChat Pay, follow the checkout page’s payment steps. For USDT, carefully check the network, recipient details and amount shown at checkout. Don’t reuse details from a previous order or infer payment instructions from this page. After paying, return to the user panel to check your order and plan status, then get your subscription details and import them into your client.
Keep records if the status looks wrong
If the payment provider shows the payment as complete but the panel hasn’t updated, first check that you’re in the right account and viewing the correct order. Avoid repeating the payment, which can make records harder to distinguish. Keep your payment receipt and panel order details, then open a ticket with the payment method, selected plan and current status. Before sharing screenshots, hide personal information unrelated to the issue. Never send your account password or full subscription URL in a ticket.